Making IP calls in Bangladesh is straightforward with the right service provider. This guide walks you through everything you need to know.
Prerequisites
Before you start making IP calls, you’ll need:
- A reliable internet connection: Minimum 1 Mbps recommended
- An IP phone, softphone app, or computer: Your calling device. The free Zoiper app is enough for most teams; see which IP phones are worth buying if you want a handset
- An IP calling service provider: Like IPCallBD
- A corporate IP number: Provided by your service provider
Step 1: Choose Your Package
IPCallBD offers three Cloud PBX packages:
- Basic (৳500/mo): 5 extensions, 2 call channels
- Pro (৳750/mo): 10 extensions, 5 call channels
- Enterprise (৳1,000/mo): 20 extensions, 10 call channels
Step 2: Get Your IP Number
You’ll receive a free corporate IP number from a BTRC-licensed IPTSP operator. You can choose from operators like Ranks ITT, Icon Infotech, Royal Green Online, or Sarkar Communication. Send your NID, photo, and trade license on WhatsApp; the documents checklist shows what an accepted copy looks like, and the number is usually live within 24 hours.
Step 3: Configure Your Devices
IPCallBD handles all PBX setup and SIP configuration for you, no technical knowledge required. Your extensions will be set up and ready to use. On a phone or laptop, install the free Zoiper app and enter the username, password, and domain we send you; the Zoiper setup guide walks through it screen by screen, including the settings that fix one-way audio and missed calls.
Step 4: Start Calling
Once configured, you can immediately start making and receiving calls. The call rate is just 35 Paisa + 15% VAT per minute with per-second billing. Incoming calls and calls between extensions are free; see what a business actually pays per month for three worked examples.
Tips for Best Call Quality
- Use a wired internet connection when possible for stability
- Ensure adequate bandwidth: Allocate at least 100 Kbps per concurrent call
- Use quality headsets for clear audio
- Keep your software updated for the latest improvements
Cost Comparison
| Feature | Traditional Phone | IP Call (IPCallBD) |
|---|---|---|
| Call Rate | Higher | 35 Paisa + VAT |
| Billing | Per minute | Per second |
| Internal Calls | Charged | FREE |
| Setup | Hardware needed | Cloud-based |
| Scalability | Limited | Unlimited |
FAQ
Do I need special hardware?
No! You can use any IP phone, softphone app on your smartphone, or computer.
Is the call quality good?
Yes! With a stable internet connection, IP call quality is excellent and often better than traditional phone calls.
Can I keep my existing number?
IP numbers are tied to the operator’s 096 block, so a number from another IPTSP cannot be moved to a different operator. If you are switching from a mobile number, keep the old SIM active for a few months with a message pointing callers to the new number.
Ready to get started? Visit our pricing page or contact us for a free consultation.
Related Articles
- What is IP call? How it works and why businesses use it
- How to set up Zoiper with IPCallBD
- IP phone number in Bangladesh: how to get a 096 number
Written by the IPCallBD team
We have run cloud PBX and IP calling infrastructure for businesses in Bangladesh since 2011. Questions about anything in this article? Ask us on WhatsApp.