“How much will it cost per month?” is the first question every business asks, and most provider websites answer it with a per-minute rate and nothing else. Here is the whole picture, every line item, and three worked examples you can match to your own team.
The line items
An IP calling setup in Bangladesh has at most five costs. With IPCallBD:
| Item | Amount | Notes |
|---|---|---|
| Cloud PBX plan | ৳500 / ৳750 / ৳1,000 per month | Basic (5 ext, 2 channels), Pro (10 ext, 5 channels), Enterprise (20 ext, 10 channels) |
| IP number | ৳0 | Included with the plan |
| Outgoing calls | 40 paisa per minute + 15% VAT | Billed per second. Mobile, landline, any network in Bangladesh |
| Incoming calls | ৳0 | Unlimited |
| Internal calls | ৳0 | Extension to extension, IP number to IP number |
| Call recording (optional) | ৳99 / ৳199 / ৳299 per month | Matches the plan tier; 90 days storage |
| Setup fee (one-time) | ৳1,000 / ৳500 / ৳0 | Basic / Pro / Enterprise |
| Caller tune (optional, one-time) | ৳150 | Professional voice recording |
There are no per-extension charges, no number rental, and your recharge balance never expires. Full details on the pricing page.
Per-second billing: why it matters more than the rate
Two providers quote “40 paisa per minute”. One bills per minute, one per second. On a real business call pattern with lots of short calls, the difference is around 25 to 30%.
A 1 minute 10 second call:
- Per-minute billing: rounded up to 2 minutes = 80 paisa
- Per-second billing: 70 seconds = 46.7 paisa
A 20-second “are you available for delivery?” call:
- Per-minute billing: 1 minute = 40 paisa
- Per-second billing: 20 seconds = 13.3 paisa
If you make 100 short calls a day, per-second billing saves more than the plan fee. When comparing providers, ask the pulse before you ask the rate.
Example 1: 5-person shop or agency (Basic)
A small e-commerce business in Mirpur. Mostly incoming order calls, about 30 minutes of outgoing call-backs a day.
| Plan: Basic | ৳500 |
| Outgoing: ~900 min × ৳0.40 | ৳360 |
| VAT 15% on calls | ৳54 |
| Recording | , |
| Monthly total | ৳914 |
| First month adds setup ৳1,000 |
Under a thousand taka a month for a business number five people share, with an IVR.
Example 2: 10-person support team (Pro)
A diagnostic centre’s appointment line in Dhanmondi. Four staff answer, six doctors have extensions. About 2,000 outgoing minutes a month (result notifications, confirmations), and they want recordings for disputes.
| Plan: Pro | ৳750 |
| Outgoing: 2,000 min × ৳0.40 | ৳800 |
| VAT 15% on calls | ৳120 |
| Recording (Pro) | ৳199 |
| Monthly total | ৳1,869 |
| First month adds setup ৳500 and caller tune ৳150 |
Example 3: 20-agent call centre (Enterprise)
A courier company’s customer service in Uttara, 20 agents, 10 on calls at peak. 6,000 outgoing minutes a month plus a 5,000-contact delivery-update campaign every month by bulk voice call (25-second message, 75% answered).
| Plan: Enterprise | ৳1,000 |
| Outgoing: 6,000 min × ৳0.40 | ৳2,400 |
| Bulk voice platform | ৳250 |
| Bulk voice calls: 3,750 × 25 s = 1,563 min × ৳0.40 | ৳625 |
| VAT 15% on all calls | ৳454 |
| Recording (Enterprise) | ৳299 |
| Monthly total | ৳5,028 |
| No setup fee on Enterprise |
About ৳250 per agent per month, all-in, including the campaign.
Run your own numbers in the bill calculator, pick a plan, drag the minutes slider.
What you are not paying for
Compared with the alternatives, these costs disappear:
- PABX hardware: ৳15,000–৳70,000 plus phones and cabling. See Cloud PBX vs PABX.
- A technician for every change.
- A SIM per employee and the admin of topping each one up.
- Lost calls when the one phone is busy: with 2–10 channels, the second caller rings through.
- The number leaving with an employee. Reassign the extension in a minute.
How to keep the bill low
- Encourage call-backs on the IP number. Incoming is free; a 10-minute incoming call costs you nothing.
- Use extensions for internal calls instead of mobiles. Free.
- Keep IVR greetings short. The caller’s time on the menu is on their bill, not yours, but a long menu makes people hang up and call again.
- Record campaign messages under 30 seconds. Bulk voice cost is pure listened seconds.
- Don’t over-buy channels. Channels are simultaneous calls, not staff. Ten people rarely need ten channels; Pro’s five is usually enough for ten extensions.
Payment
Recharge from the portal with bKash, Nagad, Rocket, Visa, Mastercard, or American Express through SSLCommerz. The monthly plan is billed from the same balance, and the balance does not expire, so pay for three months at once if that is easier for your accounts.
FAQ
What is the IP call rate in Bangladesh?
IPCallBD charges 40 paisa + 15% VAT per minute to any mobile or landline number in Bangladesh, billed per second. Incoming calls and calls between extensions are free.
Are there hidden charges?
No. The monthly plan, the per-second call charge with VAT, and any optional add-ons you choose (recording, caller tune) are the only costs. Setup fees are stated per plan.
Does the balance expire?
No. Your recharge balance stays until you use it.
Can I change plans later?
Yes. Move between Basic, Pro, and Enterprise as your team grows; we adjust extensions and channels without downtime.
Is VAT included in the 40 paisa?
No, 40 paisa is the base rate; 15% VAT is added, making it 46 paisa per minute effective, billed per second.
Related Articles
- Cloud PBX vs PABX: which should you buy?
- IP phone number in Bangladesh: how to get one
- Bulk voice call pricing and first campaign
Written by the IPCallBD team
We have run cloud PBX and IP calling infrastructure for businesses in Bangladesh since 2011. Questions about anything in this article? Ask us on WhatsApp.